Charli Hoialmen
President/CEO
Ms. Charli Hoialmen has a career background in business management, sales and marketing. She is recognized for her ability to increase sales and profitability, improve productivity and promote an atmosphere of teamwork and professional growth in various industries, including service industries, business management, professional services, process and manufacturing industries, computer software/hardware, and distribution.
Ms. Hoialmen has used that experience to promote organizational success in the businesses she has assisted in achieving certification to many standards, including ISO 9001 Quality Management Standards, ISO 14001 Environmental Management Standard, AS9100 Aerospace, ISO 27001 Information Security, FAA requirements and Healthcare Accreditation and others, utilizing the standards to create a platform for improving business profitability for several organizations in service, healthcare and manufacturing.
She participated in the first International Standards Workshop for the purpose of developing ISO 9000 guidelines for healthcare and has also assisted in the development of the first hybrid standard (ISO 9001 and Healthcare Standards).
Ms. Hoialmen was the consultant responsible for assisting the first healthcare accrediting body (ACHC) to achieve certification to the ISO 9001 Standard. She served on the Board of Directors and Executive Committee of ACHC. She was the consultant on the first healthcare hybrid system to undergo a “dual” audit/survey process. She was also the consultant for the first national medical device company to combine ACHC accreditation standards with quality and business management standards including ISO 13485, the Baldridge National Quality Program and others to attain optimal operations.
Ms. Hoialmen serves on the US Technical Advisory Group (TAG), where she contributes to revisions of ISO 9001, ISO 10014 (Guidelines for Achieving Financial and Economic Benefits Utilizing ISO 9001:2015), and ISO 10008 (Guidelines for B2C Electronic Commerce Transactions). She is also a certified auditor trainer for ISO 9001 and ISO 14001.
Ms. Hoialmen was the consultant to some of the first organizations to successfully achieve certification to the ISO 9001:2015 Standard.
Related Volunteer Activities and Memberships
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ASQ Healthcare Division, 1999-2014
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Past Membership Chair/Newsletter Editor
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ASQ Automotive Division, 2001-2014
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American Society for Quality, 1997-2014
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Industrial Technical Agreement Workshop, 2000
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Participant in workshop to develop ISO 9004 Guidelines for Healthcare
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International ISO Conference Technical Committee, 2013-Present
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Member of the U.S. TAG 176 and Z1-Q Standards Committees